Consumers 'to get help from lenders'

It has been announced that consumers are going to get more help from mortgage lenders after discussions between the companies and the government yesterday.

In discussions held at Downing Street, housing minister Caroline Flint and chancellor Alistair Darling spoke to bodies including the Council of Mortgage Lenders (CML) and the Finance and Leasing Association over providing help to borrowers.

The organisations are planning to review their regulations on the treatment of customers in order to ensure homeowners get help to meet payments.

Speaking after the meeting, Mr Darling said: "I welcome the arrangements that the industry has in place, and will continue to build upon, to address the concerns of borrowers in difficulty.

"I hope that lenders continue to take their responsibilities towards customers seriously."

Details of the summit have been released after it was announced at the start of the week that the Bank of England was to inject £50 billion into the mortgage market to increase liquidity.

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